PRIVACY POLICY

ABOUT OUR POLICY

JDS Cricket Coaching takes the privacy of all its customers and website users very seriously and takes the greatest of care to protect your information at all times.

All our data policies are compliant with the very latest European legislation and to conform to the General Data Protection Regulations (GDPR) as effective on 25th May 2018.

This privacy policy explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us if you have any questions or concerns.

Please note, this website contains links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this site. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

By using this website and giving your information to us, you indicate your consent to us collecting and using your personal information in accordance with the terms set out in this policy.

WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy. 

We may supplement the information that you provide with other information that we obtain from our dealings with you and our partners.

We may use your data for the following purposes:

• to administer and provide products and services you request or have expressed an interest in
• to communicate with you in the event that any products or services you have requested are unavailable
• for fraud screening and prevention purposes
• for record keeping purposes
• to carry out market research so that we can improve the products and services we offer
• to track your activity on our digital platforms
• to create an individual profile for you so that we can understand and respect your preferences
• to personalise and improve your experience on our digital platforms
• to personalise and/ tailor any communications that we may send you

When we provide you with products or services we may collect and store any personal information that you provide to us. 

We may, for example, keep a record of your name, address, delivery address, email address, telephone number and payment card details. 

We may also record details of any disability or health needs you may have at the time of booking an event or service, to help to ensure your comfort and safety.

When you sign up with us for our services, engage with us either online or offline, complete one of our forms, or otherwise expressly provide us with your personal information, we may collect and store the personal information that you provide to us and may use it to personalise and improve your experience when dealing with us.

When you interact with our digital platforms, we may also automatically collect the following information about your visit. This is primarily to help us better understand how our customers use our digital platforms to enable us create better content and more relevant communications:

• how you have reached our digital platform and the internet protocol (IP) address you have used
• your browser type, versions and plug-ins, and your operating system
• your journey through our digital platform, including which links you click on and any searches you made, how long you stayed on a page, and other page interaction information
• which adverts you saw and responded to
• your subscription status
• information collected in any forms you complete

We may also infer your country of location from the IP address you have used to access our digital platforms.

USING YOUR INFORMATION FOR RELEVANT COMMUNICATION AND MARKETING

If you have purchased a service or product from us, then we may use your contact details to inform you about other future events, relevant information, or special offers, which are pertinent to that service, or to conduct customer service pertinent to the product or service you have purchased

• This applies whether you purchased goods or services online, over the phone or in-person
• As a current or recent customer of one of our services, we have judged that such relevant communications will be in your best interests (i.e. the lawful basis for this purpose, under the Data Protection Laws, is ‘legitimate interest’)
• Your personal information may be profiled in order to personalise our marketing communications so that they match your interest(s)
• If at any time you no longer wish to receive such communications from us, you will always be given the opportunity to opt-out or unsubscribe from future communications from us. Should you do so, you will no longer receive communication from us.

COOKIES

In common with many other website operators, we may use standard technology called 'cookies' on this website. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate JDS Cricket Coaching’s website on each visit.

Our cookies are used to enable us to develop our website and to enable you to properly navigate it. We use cookies to collect personal information to enable us to reflect our users interests and by noting who has seen which pages, properties and advertisements (including ‘click throughs’ from emails), how frequently particular pages are visited and to enable us to determine the most popular areas of our website. 

We may use cookies to enrich your experience of using JDS Cricket Coaching’s website by allowing us to tailor what you see to what we have learned about your preferences during your visits to our sites. 

Sometimes we may use services of third parties and they may use cookies on our behalf in order to provide their services.

The cookies we may use on our website (jdscricketcoaching.co.uk? are shown below:

• Google analytics

PREVENTING USE OF COOKIES

Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. With experience, you can usually choose to switch off all cookies or to allow only certain ‘trusted’ sites to place cookies.

For further information on cookies and Flash cookies and how to switch them off see the Information www.ico.gov.uk or visit www.allaboutcookies.org or www.aboutcookies.org.

Please note: If you do turn Cookies off, this will limit the experience we are able to provide to you and may affect your user experience.

TRACKING TECHNOLOGY

Occasionally, we may use digital tracking (usually in a cookie) on our website or in emails we send to you. We use these to ensure you receive appropriate and relevant information from us.

PREVENTING USE OF TRACKING TECHNOLOGIES

If you stop cookies on our website, this will normally stop any tracking from the website. Where we plan to use tracking technology, we will ask for your consent.

Please note: If you do not allow us to use tracking technology, you may receive communications that are of less interest to you.

DISCLOSURE OF YOUR INFORMATION

In order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. 

These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.

We may share your data with search engine and analytics providers.

We may share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our terms of use or other contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.

SECURITY OF INFORMATION

We take the security of your personal information seriously. We have security procedures in place to protect our paper-based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.

MONITORING

Please note that for your safety and security, CCTV may be in operation at the premises we operate at which are open to the public.

IF YOU ARE AGED UNDER 16

If you are under 16 and register for restricted areas of our digital platforms, we will collect your date of birth and retain that with your name and other details you may provide. This is so we can ensure we treat you in an age-appropriate way in line with this policy.

CHANGES TO THIS PRIVACY POLICY

We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time, we may change our security and privacy policies to ensure they meet current legislation. Accordingly, we recommend that you check this page periodically in order to review our current policies.

UPDATING AND CORRECTING YOUR INFORMATION

You may correct or amend your personal information by contacting us at any time. Please direct your enquiry to our Lead Coach, Johan De Silva, including your name, address and/or email address when you contact us as this helps us to ensure that we accept amendments only from the correct person. We encourage you to notify us promptly to update your personal information if it changes.

You have the right to access your personal information we hold on you at any time. Should you wish to do so, please contact the Data Protection Officer, requesting access to the personal information we hold on you.

HOW TO CONTACT US

Telephone: 07481 622 191

Email: jdscricketcoaching@gmail.com

WhatsApp Message: 07481 622 191